What if I’m not satisfied with the service? Your satisfaction matters. If you’re not happy, email us at info@wallacemediagrp.com with your name, session info, and reason. We’ll review and may provide a full or partial refund, or a complimentary follow-up service. How long do refunds take? Approved refunds are processed within 5–7 business days to your original payment method. Can I cancel or reschedule my session? Yes — just email us at least 24 hours in advance, and you can either reschedule at no charge or request a full refund. What if I cancel late or don’t show up? Cancellations made less than 24 hours in advance will not be refunded, and no-shows without notice are not eligible for a refund. What happens if WMG cancels? If we need to cancel for any reason, you’ll get a full refund or the chance to reschedule at your convenience.

Career Advancement & Professional Development Program $2,500 2–4 sessions | Online, In-Person, or Hybrid High-Profile Media Training and Publicity Appearances Program $5,000 2–4 sessions | Online, In-Person, or Hybrid Film & Television Industry Workforce Education Study Program $10,750 12 weeks | Online, In-Person or Hybrid

New Here? Start with a Free 30-Minute Consultation 📅 [Book Now] Ongoing & Additional Support Your dedicated contact provides quick questions and updates free (within scope). For extended or out-of-scope services, additional support is available at $125/hour.

Yes. We support individual registration, group enrollment, and procurement-led bookings.

Step 1: Schedule Your Free 30-Minute Consultation A friendly, expert-led session to understand your needs. 📅 [Book Now] Step 2: Choose Your Role • Individual – Personal enrollment • Company Rep – Team enrollment • Administrator – Group management • Procurement – Handles payment/POs Step 3: Select a Program Filter by: • Skill Level (Beginner–Advanced) • Focus (Public Speaking, Crisis Comms, Media Training, etc.) • Format (Online, In-Person, Hybrid) 📘 [Browse Programs] Step 4: Add Participants Upload a CSV for group registration. Step 5: Make Payment or Submit PO • Individuals: Pay via credit/debit, PayPal, check, or ACH. Organizations can request an invoice or submit a PO by emailing us at info@wallacemediagrp.com. If you need a W-9 or additional documentation, just let us know—we’re happy to help. Step 6: Get Confirmation Receive training details, login links, and pre-session materials. Step 7: Attend & Get Certified Participate in training and receive a verifiable WMG certificate.

Business Hours: Monday–Friday, 9:00 a.m. – 5:00 p.m. EST Closed on all federal holidays. For PR emergencies outside business hours, clients can contact us. Response times vary based on urgency.

Yes—case studies, media kits, capability statements, sample curriculum, instructor bios, and client testimonials are available upon request. Contact us to receive what best fits your needs.

The timeline for a consulting project varies based on scope, complexity, and objectives. Smaller projects usually wrap up within a few months, while larger, more intricate engagements can span several months to a few years. We work closely with each client to set realistic timelines that align with their goals, ensuring a smooth and efficient process from start to finish.

Yes—case studies, media kits, capability statements, sample curriculum, instructor bios, and client testimonials are available upon request. Contact us to receive what best fits your needs.

We prioritize confidentiality and data security by implementing stringent internal policies and procedures designed to protect client information. Our practices ensure full compliance with relevant data protection regulations, giving you peace of mind throughout our consulting engagements.